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After Sales Management – Enhancing Customer Satisfaction & Business Performance | Your #1 Stop Shop For Authentic Service Providers
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After Sales Management – Enhancing Customer Satisfaction & Business Performance

After Sales Management is a practical guide that explores what happens once a sale is completed—how companies can handle post-sale issues efficiently, retain customers, and build long-term value. It examines strategies and systems that reduce op


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GHS¢(40.00 - 90,000,000.00) From   GHS¢40.00

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Continental Books and Stationery Services
Greater Accra Region, Ghana
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About Us

Continental Books and Stationery Services

At Continental Books and Stationery Services, our mission is to foster a universal passion for reading by partnering with authors to help create stories and communicate ideas that inform, entertain, and inspire. We are an international home to nearly 400 editorially and creatively independent publishing imprints, connecting authors with readers everywhere. We leverage our global reach, embrace new technologies, and collaborate with authors at every stage of the publishing process—from design and editorial to sales, marketing, production, and distribution. Our goal is to provide authors with the greatest platform possible, while fiercely protecting their intellectual property and championing freedom of expression. Our professional team of publishing experts is committed to helping authors realize their very best work and to discovering innovative ways to bring their stories and ideas to audiences around the world.

Mobile :+233 264711887

Email : info@continentalbooksgh.com

Location : Greater Accra Region, Ghana

Offer Description

After Sales Management is a practical guide that explores what happens once a sale is completed—how companies can handle post-sale issues efficiently, retain customers, and build long-term value. It examines strategies and systems that reduce operational costs while improving customer service and driving repeat business.
Ideal for sales professionals, managers, and business owners, this book highlights the importance of the after-sales process in maintaining a competitive edge.
Key Features:
• Focuses on effective handling of post-sale problems
• Explains how after-sales service impacts customer loyalty and repeat sales
• Offers strategies for reducing costs and improving service delivery
• Includes real-world insights and applicable frameworks
• Supports both small businesses and large enterprises
Perfect For:
✔️ Sales and customer service managers
✔️ Business owners and team leaders
✔️ Marketing and CRM professionals
✔️ Students in business and management fields