Uncover root causes and agent coaching opportunities from support calls. We replace manual call sampling, spreadsheet categorization, and anecdotal quality assurance. The system automates transcription and analysis of 100% of support conversations
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GHS¢(1,500.00 - 9,000,000,000.00) From GHS¢1,500.00
Dexiway is an innovative Information Technology Service Provider specializing in software development and digital solutions. We design, develop, and deploy technology-driven systems that help businesses streamline operations, improve efficiency, and achieve sustainable growth in an increasingly digital world. With a strong focus on quality, reliability, and scalability, Dexiway partners with organizations across various industries to deliver custom-built software solutions tailored to specific business needs.
Email : gbogbofamily@gmail.com
Location : Greater Accra Region, Ghana
Uncover root causes and agent coaching opportunities from support calls. We replace manual call sampling, spreadsheet categorization, and anecdotal quality assurance. The system automates transcription and analysis of 100% of support conversations, using NLP to detect sentiment, intent, and emerging topics. Tailored to your support domains, it provides support directors with clear insights into driver of contact volume and agent performance gaps, enabling scalable service quality improvement.
Custom websites & web applications tailored to your business needs. We create responsive, user-friendly, and scalable solutions with quick turnaround.
Prices vary based on requirements
Simple sites in 1-3 days