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Emotional Intelligence: Dealing with Difficult People by Harvard Business School is an essential guide for professionals seeking to manage challenging workplace relationships effectively. This book explores how emotions—both yours and others’—impact interactions and provides practical strategies for staying calm, empathetic, and productive in difficult situations.
Drawing on research from the Harvard Business Review, the book teaches readers how to navigate passive-aggressive behavior, handle tough conversations, and assess their own workplace behavior. With actionable insights, it helps professionals build resilience, enhance social skills, and foster more positive work environments.
✨ Learn how to:
• Stay calm and composed during challenging interactions
• Understand and manage emotional responses at work
• Develop empathy and resilience to improve professional relationships
• Recognize and adjust difficult personal behaviors
• Master essential social skills for career growth
Key Features:
• Hardcover: 208 pages
• Publisher: Harvard Business School
• Language: English
• Ideal for professionals, managers, and students of business and leadership
Perfect For:
✔️ Professionals navigating complex workplace relationships
✔️ Managers seeking to improve team dynamics
✔️ Individuals looking to enhance emotional intelligence and resilience
✔️ Anyone interested in practical workplace psychology

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