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Brevo

Email, SMS and WhatsApp marketing with CRM and automation for small businesses and larger teams.

About Brevo

Brevo is an all-in-one customer engagement platform that brings email marketing, SMS campaigns, marketing automation and a CRM into one web-based service. It is aimed at small businesses as well as larger organisations and developers.

Campaigns can be built with a drag-and-drop editor and ready-made templates, and no-code automation helps with routine sending. Segmentation includes web tracking, so messages can be targeted by customer behaviour.

Brevo also covers other channels and tools, including WhatsApp campaigns, push notifications, live chat, chatbots, transactional messaging and loyalty features. AI features, branded as Aura, assist with copy, send times and product recommendations. The site says Brevo connects with more than 150 other tools, and an API is documented for developers.

  • Email, SMS and WhatsApp campaigns
  • Marketing automation and segmentation
  • Built-in CRM, live chat and chatbot
  • Transactional email and messaging
  • Free plan available, no credit card required to sign up
Made for Small businesses

What it does

Email marketingDrag-and-drop editor and ready-to-use templates for building campaigns.
SMS and WhatsApp campaignsReach customers by text message and WhatsApp alongside email.
No-code automationGuided automation for routine marketing tasks without programming.
SegmentationAdvanced audience segmentation, including web tracking.
CRM and sales toolsManage contacts and deals in the same platform as your marketing.
Live chat and chatbotTalk to website visitors and automate first responses.
Transactional messagingSend order and account messages triggered by customer actions.
AI assistance (Aura)AI agents for copy, send-time optimisation, recommendations and data questions.

Requirements & licence

Runs on Web browser
InternetNeeds internet
System requirementsModern web browser and an internet connection.
LicenceFreemium — Proprietary SaaS (free plan with paid tiers)
Source codeNot included — you buy the right to use the software, not ownership of the code
DistributionOnline service
Last updated22 Oct 2026
SupportCommunity or self-service
DocumentationRead the user guide

Downloads

Download from the official site
From www.brevo.com
Go to source

Learn Brevo

Hand-picked video tutorials from YouTube to help you get started and get more out of it.

Tutorial Beginner

Brevo Email Marketing Tutorial for Beginners 2026 - Step by Step

Metics Media · 115.5k views
Tutorial Beginner

Brevo Email Marketing for Beginners | How to Use Brevo for Beginners 2025

Project Wisdom · 92k views
Full course Beginner

Brevo Tutorial for Beginners (Step-by-Step Email Marketing Guide)

George Vlasyev · 13.1k views
Tutorial

Ultimate Email Marketing Tutorial For 2026 | Build Your Business with Brevo (Tutorial)

Stewart Gauld · 9.7k views

Videos are made by independent creators and play from YouTube. More on YouTube

Get trained on Brevo

Want yourself or your team trained to use Brevo properly? Tell us and we will arrange a trainer — online or in person.

Do you teach Brevo? Become a trainer.

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